Reference

Legal terms for Indonesia accounts

Clear account terms, payment records for DANA, OVO, GoPay and QRIS, and eligibility wording sit on this Legal page before you open your account.

Indonesia account termsDANA and OVO recordsGoPay and QRIS receiptsEligibility depends on local law

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Account rules for local access

max 389 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

One account rule set applies when you create your profile, verify contact details, enter the lobby, or request wallet activity from max 389. We ask for accurate registration data, protect login access with device checks, and keep payment traces tied to your account rather than public

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areas. If you open from Medan or another Indonesia location, access depends on local law and may change if local rules change. Wallet records for DANA, OVO, GoPay and QRIS are kept so we can match deposits, review withdrawals, and answer account questions. For game categories
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such as Sic Bo, Gates of Olympus, Boxing Betting, Rocket Crash, Super Bingo and Royal Fishing, the same account terms apply to session records, balance changes and dispute checks. Open your account only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Legal help through named channels

Legal questions should reach the team that can check account records, not a general inbox.

DATA HANDLING

How we manage legal records

Your legal file is built from account steps you can trace: registration details, login activity, payment receipts, cookie choices and support messages.

Registration data

We keep the name, phone, email and username you provide during account creation so our team can match legal requests to the right profile. Changes are handled after we confirm contact ownership.

Payment records

DANA, OVO, GoPay and QRIS references are stored with timestamps, amount fields and wallet status so we can trace deposits, withdrawal checks and payment disputes tied to your account.

Cookie choices

Cookies help keep your session active, remember language and reduce repeated login checks. You can clear them from your browser, but we may ask for another verification step afterward.

Device security

When a new phone or browser reaches your account, we may compare IP, device type and login time. Use Account then Security to check recent access and report activity you do not recognise.

Record retention

We retain account, payment and support records for operational, dispute and legal reasons. When a record no longer needs to be kept, we remove or reduce it under our internal schedule.

Change requests

Ask for corrections through live chat, WhatsApp or email using your registered contact detail. For sensitive changes, we may request a recent QRIS receipt or another account signal.

Legal questions before you join

These answers focus on account rights, data handling, local access and support contact paths. They are written for Indonesia account holders who want to understand what we record, how we use it and how to reach us about legal matters before opening or continuing an account.

Our account terms cover registration details, login security, wallet activity, game session records and support contact rules. Access depends on local law, so you should only open or use an account where local law permits.

We keep payment references to match deposits, check withdrawals, trace disputes and answer account questions. Those records usually include method name, timestamp, status and account link, not public posting of your wallet details.

Yes. Contact us through live chat, WhatsApp or email and tell us what needs correction. We verify the request against your registered phone or email before changing profile data tied to your account.

Cookies support session access, language setting and login checks. You can clear them in your browser, but some account actions may ask for verification again because the earlier device signal is gone.

Only the team handling account, wallet, security or support checks should access the request. We limit use to the purpose you contacted us about, such as correcting data or tracing a QRIS payment.

Email us from your registered address with your username and the date range you want checked. For wallet activity, include the payment method, such as DANA or GoPay, so we can locate the record faster.

If local rules affect access, we may adjust account availability, verification steps or wallet handling. Access depends on local law, and we will use your registered contact path for account-specific messages.

Legal terms for Indonesia accounts

Legal help through named channels

How we manage legal records

Registration data

Payment records

Cookie choices

Device security

Record retention

Change requests

Legal questions before you join

01 What legal terms apply when I open an account?

02 Why do you keep DANA, OVO, GoPay and QRIS records?

03 Can I ask max 389 to change my personal data?

04 How do cookies affect my legal rights?

05 Who can see my legal or payment request?

06 How do I request my account activity record?

07 What happens if local access rules change?

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