Can I ask max 389 to delete my account data?

You can request deletion through live chat or privacy@max389.xyz. Some records may remain for security, dispute, payment, or legal reasons, and account access depends on local law.

Reference

Privacy Policy for Your Indonesia Account

Q: Can I ask to see the data you hold about me?

Yes. Email privacy@max389.xyz or use Account > Help > Privacy after login. We verify your account first, then send a clear summary of account, payment, device, and support records linked to you.

Sic Bo, Gates of Olympus, Boxing Betting, Rocket Crash, Super Bingo and Royal Fishing sit behind one account, so this Privacy Policy shows what data we collect when…

Account dataDevice checksDANA recordsQRIS receipts

Explore lobby Read FAQ

How Our Policy Handles Local Payment Data

max 389 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect the data needed to run your account, protect your wallet, answer privacy requests, and record payment checks for DANA, OVO, GoPay and QRIS. That can include your name, phone number, email, login time, device type, IP address, payment reference, and in-lobby actions linked to

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games such as Royal Fishing or Rocket Crash. We use this data to confirm account ownership, trace disputed wallet entries, keep session access secure, and meet record duties that apply to us. If an account feature asks for eligibility details, access depends on local law. We
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do not sell your account data as a product. When a studio or payment processor needs a limited record, we send only the fields required for that transaction or session check.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Privacy Contact Paths and Hours

Privacy questions should reach a person who can check your account record, not a generic mailbox.

ACCOUNT CARE

How We Protect Account Data

Your Privacy Policy rights work only when the account record is accurate, so we pair each request with a verification step.

Account data collection

When you create an account, we collect your name, phone number, email, password data, and login metadata. The policy links those fields to account access, payment checks, and support conversations.

Payment record handling

DANA, OVO, GoPay and QRIS records are stored with timestamps, payment references, and account IDs. We use them to match deposits, check withdrawals, and answer wallet-related privacy requests.

Cookie choices

Cookies help keep your session active and remember the device you used last. If you clear browser cookies, we may ask for an extra login check before showing wallet or profile data.

Device and session security

Use Account > Security > Devices to view recent logins and remove a device you do not recognise. We log IP range, browser type, and time so we can investigate unusual access.

Retention rules

We keep account and transaction records only as long as needed for security, dispute checks, legal duties, and wallet reconciliation. When a record is no longer required, we remove or anonymise it.

Change requests

If your phone number, email, or wallet name changes, contact us before your next payment. We verify ownership first, then update the record so DANA or QRIS checks stay aligned.

Privacy Policy Questions You May Search

This FAQ focuses on the privacy questions we receive before and after account creation. It explains what data we collect, why payment details matter, how device records are used, and how you can ask us to correct or remove data. If your request involves a wallet entry, include the payment method and reference number so we can trace the record faster.

We collect the data needed to create and protect your account: name, phone number, email, login details, device metadata, and wallet records. Payment references from DANA, OVO, GoPay or QRIS are linked to your account.

We store payment references so we can match deposits, verify withdrawals, answer wallet questions, and investigate disputed entries. We do not need your full app login; we only record transaction fields tied to your account.

Yes. Email [email protected] or use Account > Help > Privacy after login. We verify your account first, then send a clear summary of account, payment, device, and support records linked to you.

Go to Account > Profile for editable fields, or contact us if the wallet name affects payment checks. We may ask for a recent QRIS or DANA reference before changing sensitive account data.

Cookies mainly keep your session active, remember settings, and help detect unusual device changes. Game session logs are kept separately, linked to account security and record checks rather than browser cookie storage.

We keep records for the period needed to operate your account, resolve disputes, reconcile payments, and meet legal duties. When a record is no longer needed, we delete, anonymise, or restrict access to it.

You can request deletion through live chat or [email protected]. Some records may remain for security, dispute, payment, or legal reasons, and account access depends on local law.

Privacy Policy for Your Indonesia Account

Privacy Contact Paths and Hours

How We Protect Account Data

Account data collection

Payment record handling

Cookie choices

Device and session security

Retention rules

Change requests

Privacy Policy Questions You May Search

01 What personal data does max 389 collect when I open an account?

02 Why do you store my DANA, OVO, GoPay or QRIS details?

03 Can I ask to see the data you hold about me?

04 How do I correct my email, phone number or wallet name?

05 Do cookies track my game activity inside the lobby?

06 How long do you keep my privacy and payment records?

07 Can I ask max 389 to delete my account data?

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